Refund and Returns Policy

Updated On: 2021-02-02

Thank you for shopping at ArtistHex. We are committed to ensuring a satisfying experience as you explore, evaluate, and purchase our services. In line with any retail experience, certain terms and conditions apply to transactions at ArtistHex. Our legal guidelines are concise yet comprehensive. It’s important to note that by placing an order or making a purchase at ArtistHex, you agree to the terms outlined below as well as our overarching Policy.

If there’s an issue with the service you purchased, or if the service has not commenced, you may request a refund within two weeks (14 days). This is applicable to purchases made through online payment methods, excluding Cash on Delivery. Refunds will be processed upon verification by our team.

However, it’s crucial to understand that monetization packages are not refundable under any circumstances. This policy is in place to ensure clarity and fairness in our transaction process. To request a refund for eligible services, please adhere strictly to the guidelines provided.”

• Email your refund request to [email protected]
• Explain why you want a refund. If the service we delivered is different from what is stated on the website, you have the right to request a refund. If ArtistHex did deliver the service as described on the website, then please email why you believe a refund would be a fair way to solve the issue