How can we help?

Most campaigns go live within 24 hours of checkout once we've reviewed your video or track link. You'll get an email as soon as your campaign is live.

Just a public YouTube video link or Spotify track link, plus the audience details you choose at checkout. We never ask for your password or account access.

Yes. Add as many campaigns as you like to your cart—including YouTube and Spotify together—and check out once. Each campaign is set up and tracked separately.

Before checkout you can edit any campaign from your cart. After checkout, contact us with your order number before the campaign goes live and we'll update the link, location or targeting for you.

YouTube campaigns usually show movement within 24–72 hours. Spotify results typically appear in Spotify for Artists within 3–5 days, and algorithmic growth can take 1–2 weeks.

Watch your stats in YouTube Studio or Spotify for Artists. We also send progress updates by email, and you can ask the support team for a status update at any time.

We keep your campaign running at no extra cost until it reaches your package's range. If we still can't deliver, our money-back promise applies.

Every campaign is a one-time payment. There are no subscriptions, renewals or hidden fees.

If we can't deliver the campaign you purchased, you're covered by our money-back promise. Contact support with your order number and we'll handle it according to our refund policy.

We accept Visa, Mastercard, American Express, Discover and Apple Pay through secure, encrypted checkout.

Yes. We only use promotion methods the platforms recognise as legitimate—targeted ads, real playlist curators and recommendation systems. No bots or fake accounts.

Every view and stream comes from real people discovering your content. Spotify streams stay royalty-eligible.

Never. We only need your public link. If anyone claiming to be ArtistHex asks for your password, please report it to us.