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Privacy Policy

The privacy of our visitors is one of our main priorities. Here’s what information we collect, how we use it, and the rights you have over it.

GDPR & CCPA rights included 5 min read

Overview

At ArtistHex, accessible from artisthex.com, one of our main priorities is the privacy of our visitors. This Privacy Policy describes the types of information ArtistHex collects and records, and how we use it.

If you have additional questions or need more information about our Privacy Policy, don’t hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information they share and/or we collect on artisthex.com. It does not apply to any information collected offline or via channels other than this website.

Information we collect

The personal information you are asked to provide, and the reasons why, will be made clear to you at the point we ask for it.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of your message and/or attachments you send us, and any other information you choose to provide.

When you register for an account or place an order, we may ask for your contact information, including items such as your name, company name, address, email address and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate and maintain our website
  • Improve, personalise and expand our website
  • Understand and analyse how you use our website
  • Develop new products, services, features and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log files

ArtistHex follows a standard procedure of using log files. These files log visitors when they visit websites; all hosting companies do this as part of their analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.

This information is not linked to anything that is personally identifiable. It is used to analyse trends, administer the site, track users’ movement on the website and gather demographic information.

Cookies and web beacons

Like any other website, ArtistHex uses cookies. These cookies store information including visitors’ preferences and the pages on the website the visitor accessed or visited. The information is used to optimise your experience by customising our web page content based on your browser type and/or other information.

Advertising partners

Third-party ad servers or ad networks use technologies like cookies, JavaScript or web beacons in their advertisements and links that appear on ArtistHex, which are sent directly to your browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content you see on websites you visit.

ArtistHex has no access to or control over cookies used by third-party advertisers.

Third-party privacy policies

ArtistHex’s Privacy Policy does not apply to other advertisers or websites. We advise you to consult the privacy policies of these third-party ad servers for more detailed information, including their practices and instructions on how to opt out of certain options.

You can choose to disable cookies through your browser options. More detailed information about cookie management with specific web browsers can be found on the browsers’ respective websites.

CCPA privacy rights

Under the CCPA (“Do Not Sell My Personal Information”), among other rights, California consumers have the right to:

KnowRequest that a business disclose the categories and specific pieces of personal data it has collected about you.
DeleteRequest that a business delete any personal data about you that it has collected.
Opt out of saleRequest that a business that sells personal data does not sell yours.

If you make a request, we have one month to respond. To exercise any of these rights, please contact us.

GDPR data protection rights

We want to make sure you are fully aware of your data protection rights. Every user is entitled to the following:

AccessRequest copies of your personal data. We may charge a small fee for this service.
RectificationRequest that we correct information you believe is inaccurate, or complete information you believe is incomplete.
ErasureRequest that we erase your personal data, under certain conditions.
Restrict processingRequest that we restrict the processing of your personal data, under certain conditions.
Object to processingObject to our processing of your personal data, under certain conditions.
Data portabilityRequest that we transfer your data to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond. To exercise any of these rights, please contact us.

Children’s information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

ArtistHex does not knowingly collect any personally identifiable information from children under the age of 13. If you think your child provided this kind of information on our website, please contact us immediately and we will do our best to promptly remove it from our records.

Want to access or delete your data?

Send us a request and we’ll respond within one month.

Make a request